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When you think traumatic salon experiences, you may only think about the client- but the truth is that it goes both ways. As stylists we have encountered clients who have left such an indelible impression that we change what type of clients we service in the future or even the processes of how we do business. Here’s a few examples: Crying Children Parents don’t like their kids to cry when getting their hair serviced and neither do we. Here's what happens... A parent books an

Have you ever been to a salon and the experience was so traumatic that you decided not to go back… to ANY salon… for YEARS !? If so, you’re not alone. But we’re not even here to just talk about the most extreme experiences, we’re here to even discuss the subtle traumatic experiences that take place at salons that many may over look or accept as normal. Trauma - a deeply disturbing or distressing experience We know all too well the pain points of booking a salon service which

It’s a curly girl thing. Even if you’ve never heard the term “hair trauma”, as a curly girl you know EXACTLY what it refers to. And here are a few examples ⁃ Being made fun of as a child because of your hair ⁃ Being burned as your hair was straightened with a hot comb ⁃ Having dried puss on your scalp from a relaxer ⁃ Being told by a salon they don’t service your hair ⁃ Crying during your hair styling experience on a regular basis ⁃ Being in severe pain after the hair experie

It’s a real thing. And in our community, almost too real a thing. Before we begin today’s lesson let’s be clear. “Our Community” is the curly girls community. This is not limited to ones ethnic background. Curls can literally be found all over the world. And all over the world little girls who were teased about their hair or who cried during the process are now raising other little girls with curly hair. This month we delve into the traumatic hair experiences that are perpetu